This settlement's filing deadline passed on June 10, 2024. Browse active settlements
This settlement covered people who placed a delivery order through the Panera app or website between October 1, 2020 and August 31, 2021. Claims could be filed without proof, with payments of up to $12. The deadline was June 10, 2024, and claims are now closed.
Placed an order for delivery on the Panera app and/or website between Oct 1, 2020, and Aug 31, 2021
Payments were variable, so the amount each claimant received depended on how many valid claims were filed. The administrator was Panera Delivery Fees Settlement c/o Kroll Settlement Administration LLC.
The claim deadline passed on June 10, 2024, so the settlement administrator is no longer accepting claim forms. If you filed before the deadline, payment timing is set by the administrator, not by Sparrow.
Read the official settlement notice for the full terms and the administrator’s contact details.
The administrator was:
Panera Delivery Fees Settlement c/o Kroll Settlement Administration LLCCommon questions about this class action settlement.
Delivery orders placed through the Panera app or the Panera website between October 1, 2020 and August 31, 2021. Orders picked up in store were outside the class, and so were delivery orders placed through third party delivery platforms rather than Panera's own channels.
Delivery fees. The claim concerned how the delivery charge on Panera's own ordering channels related to the menu prices customers saw, which is the usual shape of a restaurant delivery pricing case. The official long form notice sets out the allegations in full.
No. Claims could be filed without order confirmations.
Payment timing is set by the settlement administrator, not Sparrow. Administrators usually pay after the court grants final approval and any appeals are resolved, which can take several months or longer after the claim deadline. Check the official settlement website at https://www.deliverypricesettlement.com/home/8707/DocumentHandler?docPath=/Documents/Panera_Long_Form_Notice_Final_v2.pdf for updates.
No. The deadline was June 10, 2024 and it has passed. This page remains as a record of what the settlement covered.
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