Neutrogena Skin360 Class Action Settlement

What this settlement covers

You used a Skin360 skin assessment, including Neutrogena Skin360 or NeoStrata Skin360, while you were in Illinois between December 9, 2019 and May 5, 2023.

The class covers people who, while in Illinois, performed a Skin360 skin assessment using any version of Skin360, including Neutrogena Skin360, NeoStrata Skin360, and Skin360 collaborations with other companies, on the mobile app or the website, between December 9, 2019 and May 5, 2023. The case is Melzer, et al. v. Johnson & Johnson Consumer Inc., No. 3:22-cv-03149, in the United States District Court for the District of New Jersey. It alleges a violation of the Illinois Biometric Information Privacy Act. Johnson & Johnson Consumer Inc. denies the allegations.

What you can claim

• An equal cash payment from a $4.7 million fund for each person who files a valid claim.
• No proof of the Skin360 assessment is required to file.

How payment works

The $4.7 million fund pays administration costs, attorneys' fees, and service awards first, and what remains is split in equal shares across valid claims. A pro rata share means the amount rises or falls with how many people file, so the figure on the card is an estimate, not a guarantee. Nothing is paid until the court grants final approval.

How to file your claim

1. Create your account. Sign up for Sparrow in under 2 minutes. We'll show you every settlement that may apply to you.
2. We pre-fill your form. Sparrow auto-fills the claim form with your information. Just review and submit.
3. Get your payout. The settlement administrator processes your claim and sends payment directly to you.

You can also file directly with the settlement administrator. Read the official settlement notice for the full terms.

Mailed claim forms go to:

What the claim form asks for:

• Settlement Claim ID
• Start date
• End date
• Still an Illinois resident