The Cadence Bank class action lawsuit has become a significant development for consumers affected by unfair overdraft fees on debit card transactions. This blog post provides a complete guide to understanding the lawsuit, from its origins and background to step-by-step instructions on how to file your claim. With the lawsuit settling for $4.5 million, impacted customers may receive compensation based on the APSN fees they paid between January 11, 2019, and November 15, 2023.
In this guide, we break down the complex legal details into clear, actionable steps and show you how Sparrow can help streamline the claim process. Whether you’re directly affected or simply looking to stay informed about consumer rights, read on for all the essential details about the Cadence Bank class action lawsuit.
Background of the Cadence Bank Class Action Lawsuit
The Cadence Bank class action lawsuit emerged following mounting consumer complaints about unfair overdraft fee practices. Consumers alleged that Cadence Bank charged an “APSN Fee” on debit card transactions even when their accounts had a positive balance. The lawsuit, which has now resulted in a $4.5 million settlement, accuses the bank of using deceptive practices that resulted in financial harm to its customers.

- How the Case Started:
Complaints began to surface as account holders noticed recurring fees labeled as “APSN Fee” between January 11, 2019, and November 15, 2023. Many customers were shocked to see overdraft fees applied to transactions when sufficient funds were available. This led consumers to question whether Cadence Bank was following fair fee practices. - Nature of the Allegations:
The lawsuit contends that Cadence Bank improperly charged overdraft fees on debit card transactions. According to the class action, these fees were imposed even when transactions occurred with a positive account balance. Consumers argue that the bank’s practices were misleading, resulting in unexpected and unfair charges that burdened customers financially. - Involved Parties:
Cadence Bank, a regional financial institution with over 400 branches in Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Texas, and the Midwest, is at the center of the lawsuit. While the bank has not admitted any wrongdoing, it agreed to the settlement to resolve the allegations. The lawsuit represents a large group of consumers who claim that they were negatively impacted by these fee practices. - Settlement Details:
As part of the settlement, consumers who paid the APSN fee during the specified period will receive a proportional share of the net settlement fund. For example, a member who paid $1,000 in fees is entitled to twice the amount of a member who paid $500. Additionally, Cadence Bank agreed to forgive up to $682,000 in unpaid APSN fees, increasing the total settlement value to $5,182,000. - Broader Implications:
Beyond the monetary awards, this lawsuit has set a precedent for transparency in banking fee practices. The allegations highlight the need for banks to provide clear disclosures and fair fee structures to prevent customer exploitation. The case also extends to a separate class action where claimants allege overcharging on ATM withdrawal fees, emphasizing the growing scrutiny of banking practices across multiple services.

This background lays the foundation for understanding why the Cadence Bank class action lawsuit is critical for consumer rights. It reflects the growing demand for accountability in financial services and serves as a reminder for banks to adopt more transparent practices.
Who Is Eligible to File a Claim?
Eligibility for the Cadence Bank class action lawsuit is clearly defined to ensure only those affected by the fee practices benefit from the settlement.
- Class Membership Criteria:
- You must be a consumer who was charged an APSN fee by Cadence Bank.
- The fees must have been charged between January 11, 2019, and November 15, 2023.
- Automatic Inclusion:
If you receive a notification by email or postcard, you are automatically included as a class member.- No additional action is required unless you wish to opt-out.
- Documentation Not Required:
For the purpose of this claim, there is no need to provide proof of purchase. Your inclusion is based solely on the charge of the APSN fee during the specified period. - Geographical Coverage:
This settlement primarily concerns Cadence Bank’s operations across several states, including Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Texas, and parts of the Midwest.
These straightforward eligibility criteria aim to ensure that every consumer affected by these unfair fee practices can benefit from the lawsuit settlement.
How Much You Can Receive from the Settlement
The settlement amount in the Cadence Bank class action lawsuit depends on the total APSN fees you paid during the class period.
- Proportional Share of Settlement:
Your payout is based on the percentage of APSN fees you paid relative to the entire class’s fees. For example:- If you paid $1,000 in fees, your compensation will be twice that of someone who paid $500.
- Forgiveness of Unpaid Fees:
Additionally, Cadence Bank has agreed to forgive up to $682,000 in unpaid APSN fees, boosting the overall settlement value to $5,182,000. - No Fixed Cash Payment:
Unlike some settlements that offer flat cash amounts, your award here is proportional. The more you paid, the higher your potential award. - Additional Factors:
The final amount may be adjusted based on the net settlement fund after administrative fees and legal expenses are deducted.
It’s essential to review your bank statements to determine the total APSN fees you paid and understand how that figure will influence your settlement award.
How to File a Claim
Filing a claim in the Cadence Bank class action lawsuit is straightforward if you follow these steps. Remember, if you received notification via email or postcard, you are automatically a class member unless you choose to exclude yourself.
- Visit the Official Settlement Website:
Go to the designated settlement website at SelfBankFeesSettlement.com for detailed instructions on how to file your claim. - Review Your Notification:
Check your email or postal mail for any notices from Cadence Bank or the settlement administrators to confirm your class membership. - Collect Relevant Information:
Since the claim is based on the APSN fees you paid, review your bank statements and transaction records.- Look for any charges labeled as “APSN Fee.”
- Note the dates of these fees to ensure they fall within January 11, 2019, and November 15, 2023.
- Complete the Claim Form:
Fill out the online form on the official settlement website. Make sure your information is accurate to avoid delays. - Submit Your Claim:
Since there is no separate claim filing deadline for class members (they are automatically included unless they opt out), ensure your information is correct and complete if you wish to opt out or review your claim.
Important Deadlines
Keeping track of deadlines is crucial in any class action lawsuit. Here are the key dates for the Cadence Bank class action lawsuit:
- Exclusion and Objection Deadline:
- If you do not wish to be a part of the settlement, you must file your exclusion or objection by March 17, 2025.
- Final Approval Hearing:
- The final approval hearing for the settlement is scheduled for May 9, 2025.
- This is when the court will review and approve the settlement terms.
- Automatic Inclusion:
- There is no claim filing deadline for class members, as you are automatically included unless you opt-out.
Additional Information & Tips
To help you navigate the process smoothly, consider these additional tips for the Cadence Bank class action lawsuit:
- Check the FAQ Section:
- Visit the official settlement website’s FAQ section for detailed answers to common questions.
- Avoid Duplicate Claims:
- If you are automatically enrolled, do not file a duplicate claim.
- Only opt out if you decide the settlement does not benefit you.
- Stay Informed:
- Regularly check updates on the official settlement website and trusted legal news sources to keep abreast of any changes or additional deadlines.
- Consult a Professional:
- If you have any doubts or questions, consider seeking advice from a legal professional.
- Many attorneys offer free consultations for class action cases.
- Utilize Sparrow:
- We help you discover class action settlements you may be eligible for—and we’ll even handle the paperwork for you. The average Sparrow user claims over $345 per year. Sign up for a Sparrow membership and let us do the heavy lifting so you can focus on what matters most.
These tips can help you maximize your chances of receiving the compensation you deserve and avoid common pitfalls during the process.
Conclusion
In summary, the Cadence Bank class action lawsuit offers a valuable opportunity for consumers affected by unfair overdraft fee practices. With a $4.5 million settlement in place—bolstered by the forgiveness of up to $682,000 in unpaid fees—this case is designed to reimburse customers based on the APSN fees they paid between January 11, 2019, and November 15, 2023. If you received notification by email or postcard, you are automatically included in the class action, making it easier to receive your proportional share of the settlement without needing to file a separate claim.
Protect your financial interests and secure the compensation you deserve by staying proactive and engaged with the ongoing case.


