How to cancel Amazon Prime subscriptions

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The fastest way to cancel an Amazon Prime subscription is at Your Memberships & Subscriptions on Amazon’s website by selecting Manage Membership > End Membership and Benefits. You can cancel anytime, with access continuing until your next billing date.

Quick facts:

How to cancel Amazon Prime subscriptions on desktop

  1. Go to Your Memberships & Subscriptions and sign in.
  2. Under Prime Membership, click Manage Membership.
  3. Select Update, cancel, and more > End Membership and Benefits.
  4. Follow the on-screen prompts to confirm cancellation.
  5. Check for a confirmation email or banner in your Amazon account.

Steps are the same on desktop and mobile browsers.

How to cancel Amazon Prime subscriptions on mobile

Cancel via iOS (Apple App Store)

  1. Open Settings on your iPhone or iPad.
  2. Tap your Apple ID > Subscriptions.
  3. Choose Amazon Prime Video or Amazon Prime.
  4. Tap Cancel Subscription and confirm.

Cancel via Android (Google Play)

  1. Open the Google Play Store app.
  2. Tap your profile icon > Payments & subscriptions > Subscriptions.
  3. Select Amazon Prime Video or Amazon Prime.
  4. Tap Cancel subscription and confirm.

Cancel inside the Amazon app

  1. Open the Amazon Shopping app.
  2. Tap the Profile icon > Your Account.
  3. Choose Manage Prime Membership.
  4. Tap End Membership and Benefits and confirm.

If you can’t cancel your Amazon Prime subscription

  • Subscribed through a partner (e.g., mobile carrier, marketplace)? Cancel via that provider’s website or app.
  • Free trial started via Apple or Google? Cancel using the respective app store.
  • Need help? Check your Prime Membership Settings for current status and billing details.

What happens after you cancel

  • Billing stops immediately or at your next renewal date.
  • Prime benefits remain until the end of your billing cycle.
  • If you haven’t used any Prime benefits, you may qualify for a full refund.
  • You can reactivate anytime from your Prime Membership page.

Troubleshooting

  • No Cancel option? You may have subscribed via an app store or third party.
  • Didn’t get a confirmation email? Check your spam folder or verify in Account > Memberships.
  • Refunds? Review the Prime Refund Policy.
  • Regional differences? Some countries may require confirming through local Amazon domains (e.g., Amazon.co.uk or Amazon.in).

What are good Amazon Prime alternatives

  • Netflix — Best for streaming original content. From $6.99/month. Visit Netflix
  • Disney+ — Ideal for families and Disney, Pixar, and Marvel fans. From $7.99/month. Visit Disney+
  • Hulu — Great for TV shows and next-day network episodes. From $7.99/month. Visit Hulu
  • Paramount+ — Includes CBS, sports, and local news. From $5.99/month. Visit Paramount+

Sources

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