This settlement's filing deadline passed on January 20, 2025. Browse active settlements

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Pillpack Class Action Settlement

This settlement covered people whose cell phone received a prerecorded or artificial voice call promoting PillPack between March 13, 2018 and June 16, 2019, where the call was transferred to a PillPack call center. Claims could be filed without proof, with payments of up to $1,500. The deadline was January 20, 2025, and claims are now closed.

  • Payout up to $1,500
  • Payment Subject to pro rata adjustment
  • Deadline January 20, 2025
  • Proof required No
  • Category Consumer products
  • Administrator PillPack Settlement Administrator
  • Updated September 5, 2026

What this settlement covers

Contacted by someone from PillPack between March 13, 2018 and June 16, 2019.

What you can claim

If a prerecorded or artificial voice call promoting PillPack’s services as part of the PillPack Performance Media campaign was placed to your cellular telephone between March 13, 2018 and June 16, 2019, and the call was transferred to a PillPack call center, you may be entitled to a payment from a class action settlement.

How payment works

Payments were variable, so each claimant's share depended on the number of valid claims filed. The administrator was the PillPack Settlement Administrator.

Filing this claim

The claim deadline passed on January 20, 2025, so the settlement administrator is no longer accepting claim forms. If you filed before the deadline, payment timing is set by the administrator, not by Sparrow.

Read the official settlement notice for the full terms and the administrator’s contact details.

The administrator was:

PillPack Settlement Administrator
P.O. Box 5563
Portland, OR 97228-5563

Pillpack Class Action Settlement FAQs

Common questions about this class action settlement.

Who was covered?

People whose cell phone received a prerecorded or artificial voice call promoting PillPack's services as part of the PillPack Performance Media campaign, between March 13, 2018 and June 16, 2019, where that call was transferred to a PillPack call center. All three parts were required by the class definition.

Why did the transfer to a call center matter?

The campaign at issue used a third party to place the prerecorded calls and pass interested recipients through. The transfer is what tied a given call to the campaign in the records, which is how the administrator could identify class members without asking them for phone bills.

Why do these settlements pay so much per person?

The federal Telephone Consumer Protection Act sets damages per call rather than requiring a financial loss, and prerecorded calls to cell phones sit at the strict end of that statute. That is why a robocall case can pay hundreds or over a thousand dollars where a grocery case pays a few.

Can I still file a claim?

No. The deadline was January 20, 2025 and it has passed. This page remains as a record of what the settlement covered.