La Pura and Konnektive have agreed to a $5 million class action settlement to resolve allegations of false advertising and deceptive business practices related to their health and beauty products. Consumers who were misled by these companies’ marketing tactics may be eligible for compensation. Here’s what you need to know about the case, who qualifies, and how to file a claim.
Background of the La Pura & Konnektive Settlement
The lawsuit alleges that La Pura and Konnektive misled consumers through deceptive advertising and unfair billing practices. Customers claim they were lured into “free trial” offers for La Pura health and beauty products, only to be unexpectedly charged recurring fees without clear consent. Additionally, Konnektive, a software company that processes payments for subscription-based businesses, is accused of enabling these deceptive practices by failing to provide transparent billing disclosures.
The plaintiffs argued that the companies violated consumer protection laws by misleading customers about the true costs of their products and services. While La Pura and Konnektive deny any wrongdoing, they have agreed to settle the lawsuit to avoid further litigation.
This settlement is part of a larger effort to combat fraudulent marketing tactics in the health and wellness industry, ensuring consumers are not misled by hidden charges or deceptive claims.
This lawsuit, Doe, et al. v. La Pura and Konnektive, Case No. 3:22-cv-04891, was filed in the U.S. District Court for the Central District of California. The case gained widespread attention for exposing deceptive marketing tactics used in online subscription sales, highlighting the need for greater transparency and consumer protections.
Who Is Eligible for Compensation?
Consumers who:
- Purchased La Pura health and beauty products through a trial offer that resulted in unexpected recurring charges.
- Were billed through Konnektive’s payment processing system for these purchases.
- Made transactions between January 1, 2016, and December 31, 2023.
If you fit this criteria, you may be entitled to a cash payment from the settlement fund.
How Much Can You Receive?
The settlement provides for a cash payment to class members based on the amount they were charged. The exact payout will depend on the number of valid claims submitted but could include full or partial refunds of unauthorized charges.
How to File a Claim
To receive a settlement payment, eligible consumers must submit a claim form by May 15, 2025.
Required Documentation
- Proof of purchase or transaction records showing charges from La Pura or Konnektive.
- Bank or credit card statements reflecting unauthorized or misleading charges.
- Email confirmations or communications from La Pura or Konnektive regarding the subscription.
The claim form and further details can be found on the official settlement website.
For those looking for an easier way to file a claim, Sparrow offers a streamlined claims process that may not require proof of purchase. Visit Sparrow’s website to learn more.
Important Deadlines
- Exclusion & Objection Deadline: April 10, 2025
- Claim Form Submission Deadline: May 15, 2025
- Final Approval Hearing: June 20, 2025
Conclusion
The $5 million settlement is a victory for consumers who fell victim to misleading marketing and unauthorized charges. If you purchased La Pura products through a trial offer and were charged unexpectedly, you may be eligible for compensation. Submit your claim before the deadline to ensure you receive your rightful share of the settlement.