The fastest way to cancel a Microsoft subscription is by visiting your Microsoft Services & Subscriptions page, signing in, and selecting Manage > Cancel subscription next to the plan you want to stop. Cancellations usually take effect at the end of your current billing period, and refunds depend on your payment and region.
Quick facts:
- Where to cancel: account.microsoft.com/services
- Cutoff/notice: Cancel before your next billing date to avoid renewal
- Refunds: Eligible in limited cases — see Microsoft refund policy
- Access after cancel: Until the end of your current billing cycle
- Last verified: October 18, 2025
How to cancel Microsoft subscriptions on desktop
- Go to account.microsoft.com/services and sign in.
- Under Your Subscriptions, find the plan you want to cancel.
- Select Manage next to the subscription.
- Click Cancel subscription (or Turn off recurring billing).
- Follow the on-screen prompts to confirm.
- Check your email for a confirmation notice.
Steps are the same on desktop and mobile.
How to cancel Microsoft subscriptions on mobile
If you purchased through Apple or Google, follow the relevant steps below.
Cancel via iOS (Apple App Store)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID > Subscriptions.
- Select Microsoft 365 or another Microsoft plan.
- Tap Cancel Subscription and confirm.
Cancel via Android (Google Play)
- Open the Google Play Store app.
- Tap your profile icon > Payments & subscriptions > Subscriptions.
- Select your Microsoft subscription.
- Tap Cancel subscription and confirm.
Cancel inside the Microsoft app (if supported)
- Open any Microsoft app, like Office or Xbox.
- Go to Profile > Settings > Billing/Subscription.
- Tap Manage subscription.
- Follow the prompts to cancel or disable auto-renewal.
If you can’t cancel your Microsoft subscription
- Through a partner or employer: If your subscription came from a third party (e.g., telecom, school, or marketplace), you must cancel through that provider’s portal.
- Free trial through app store: Cancel directly via Apple or Google.
- Check your status: Visit the Microsoft Billing & Subscriptions page to verify active or expired plans.
What happens after you cancel
- You’ll retain access until the current billing period ends.
- Billing stops immediately for canceled renewals.
- If you cancel a prepaid annual plan, it ends when the prepaid term expires.
- You can export your data from Microsoft 365 before access ends using Microsoft’s data export guide.
- You can reactivate anytime at account.microsoft.com/services.
Troubleshooting
- No Cancel option? Your subscription might be managed by a third party (Apple, Google, or a partner).
- Didn’t receive a confirmation? Check your spam folder or confirm under Account > Billing.
- Refunds: See Microsoft’s refund policy for eligibility.
- Regional differences: Some countries require direct support contact — check the Regional billing support page.
What are good Microsoft alternatives
- Google Workspace — Best for business productivity. From $6/month. Includes Gmail, Drive, and Docs. workspace.google.com
- LibreOffice — Free open-source alternative with offline access. Best for personal use. libreoffice.org
- Zoho Workplace — Affordable collaboration suite for small teams. From $3/month. zoho.com/workplace
- OnlyOffice — Strong Microsoft file compatibility. Free and paid tiers. onlyoffice.com
Sources
- Cancel a Microsoft subscription — Microsoft Support
- Turn recurring billing on or off for a Microsoft subscription — Microsoft Support
- Microsoft Store return and refund policy — Microsoft Support
