The fastest way to cancel your Max subscription is to sign in at the Max account page and go to Settings > Subscription > Cancel Subscription. If you subscribed through Apple, Google Play, or a TV provider, cancel via that platform. You’ll continue to have access until the end of your billing cycle.
Quick facts:
- Where to cancel: Max account page
- Cutoff/notice: Cancel at least 24 hours before renewal
- Refunds: No partial refunds (HBO Max refund policy)
- Access after cancel: Until the end of the current billing period
- Last verified: October 17, 2025
How to cancel Max subscriptions on desktop
- Go to the Max account page and sign in.
- Navigate to Settings > Subscription.
- Under Your Plan, select Cancel Subscription.
- Follow the prompts to confirm cancellation.
- Check your email for a confirmation notice.
Steps are the same on desktop and mobile if you subscribed directly through Max.
How to cancel Max subscriptions on mobile
Cancel via iOS (Apple App Store)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID > Subscriptions.
- Select Max from the list.
- Tap Cancel Subscription and confirm.
Cancel via Android (Google Play)
- Open the Google Play Store app.
- Tap your profile icon > Payments & subscriptions > Subscriptions.
- Select Max.
- Tap Cancel subscription and confirm.
Cancel inside the Max app (if supported)
- Open Max on your mobile device.
- Go to Account > Subscription.
- Tap Cancel subscription and confirm.
- Follow any on-screen steps until confirmation appears.
If you can’t cancel your Max subscription
- Subscribed through a cable or TV provider? Cancel through your provider’s billing portal (see partner list).
- Subscribed via Apple or Google? Cancel through that app store, not the Max website.
- Unsure who bills you? Check your Max subscription status.
What happens after you cancel
- You can still stream until the end of your billing cycle.
- Your account remains active for future reactivation.
- No prorated refunds are issued.
- Reactivate anytime by signing in and choosing Resume Subscription.
Troubleshooting
- No Cancel option? Your plan may be billed through a third party.
- Didn’t get a confirmation email? Check spam or verify in Account > Subscription.
- Refunds? See Max refund policy.
- Regional differences: Some countries may require extra verification for cancellation.
What are good Max alternatives
- Netflix — Best for diverse content across all genres. From $6.99/month. Visit Netflix.
- Hulu — Great for next-day TV and originals. From $7.99/month. Visit Hulu.
- Disney+ — Best for Disney, Marvel, and Pixar fans. From $7.99/month. Visit Disney+.
- Amazon Prime Video — Strong movie selection with add-on channels. Included with Prime ($14.99/month). Visit Prime Video.
Sources
- Cancel Max subscription – Max Help Center
- Cancel a subscription through Apple – Apple Support
- Cancel subscriptions on Google Play – Google Help
- Max refund policy – Help Center
Last verified: October 17, 2025
