Every day, millions of Americans endure unsolicited real estate calls—ring after ring from marketing dialers pushing services they never asked for. If you’ve felt that sinking frustration when the phone lights up with another Coldwell Banker agent using Mojo, PhoneBurner, or Storm dialers, you’re not alone. Realogy Holdings Corp., now known as Anywhere Real Estate, agreed to a $20 million class action settlement after plaintiffs successfully argued that these calls violated the federal Telephone Consumer Protection Act (TCPA).
Imagine transforming that irritation into a cash payout. That’s exactly what this settlement offers. Your phone number, if it lived on the National Do Not Call Registry for at least 31 days between June 11, 2015, and December 3, 2020, may qualify for compensation if you received multiple calls—or even just one prerecorded message.
At Sparrow, we’ve guided thousands through claims—from the Lilly Lashes cruelty-free claims settlement to the National Student Clearinghouse data breach settlement. Now, we’re here to navigate you through the Coldwell Banker class action settlement, ensuring you don’t miss a single dollar you deserve. Ready to reclaim your peace of mind—and your payout? Let’s dive in.
A Deep Dive into the Background and Key Claims
Realogy Holdings Corp. is a powerhouse in real estate, owning brands such as Coldwell Banker, Century 21, Better Homes and Gardens Real Estate, ERA, and Sotheby’s International Realty. In the lawsuit Bumpus, et al. v. Realogy Holdings Corp., et al. (Case No. 3:19-cv-03309-JD), plaintiffs brought a class action alleging that Coldwell Banker agents employed automated dialing systems and prerecorded messages without obtaining the required written consent, thereby breaching the TCPA and ignoring the National Do Not Call Registry protections.
How did this case gain momentum?
- Volume and Frequency: Dozens of consumers reported receiving two or more marketing calls within a 12-month span—calls they neither requested nor anticipated.
- Dialer Technology: Coldwell Banker agents relied on Mojo, PhoneBurner, and Storm dialers—tools designed to make mass automated calls. Without express written consent, these calls run afoul of TCPA mandates.
- Robocalls and Prerecorded Messages: Even a single artificial or prerecorded message can trigger liability under the TCPA. Recipients reported hearing generic pitches rather than live conversations.
Why is the TCPA so critical?
Enacted in 1991 and strengthened over the years, the TCPA empowers consumers by restricting telemarketing calls, setting strict consent requirements, and imposing hefty penalties for violations—up to $500 per unlawful call and $1,500 for willful breaches. It reflects a fundamental right: privacy in our personal communications.
The plaintiffs’ arguments:
- Lack of Consent: Recipients’ numbers were on the Do Not Call list for at least 31 days, signaling a clear wish to avoid marketing calls. Without express written permission, every dialer-based call violated federal law.
- Automated Dialing Systems: The use of these systems qualifies calls as automatic telephone dialing system (ATDS) calls under the TCPA—calls requiring prior written consent.
- Preregistration Period: The critical timeframe spans June 11, 2015, to December 3, 2020, during which alleged violations took place.
Rather than endure protracted litigation, Realogy agreed to the $20 million settlement, resolving the suit while denying any liability. This outcome highlights the power of collective consumer action—when enough voices unite, even corporate giants must pay heed.
Who’s Eligible for the Coldwell Banker Class Action Settlement?
To determine your eligibility, ask yourself:
- Did you receive two or more telemarketing calls from a Coldwell Banker-affiliated agent using Mojo, PhoneBurner, or Storm dialers within any 12-month window?
- Did your phone number appear on the National Do Not Call Registry for at least 31 days between June 11, 2015, and December 3, 2020?
- Did you get at least one call from a Coldwell Banker-affiliated agent that contained an artificial or prerecorded message during the same window?
If you answered “yes” to any of the above, you fit the class definition. Unsure? Sparrow’s free, no-obligation eligibility check will clarify your status in minutes—your peace of mind is one click away.
Estimated Payouts: Your Reward for Standing Up
From the $20 million net settlement fund—minus administrative costs and attorney fees—each approved claimant could expect approximately $281. This estimate assumes 15% participation by class members. However, several factors can influence this amount:
- Total Number of Claims: More valid claims mean smaller individual shares; fewer claims raise the per-person payout.
- Administrative and Legal Fees: Court-approved deductions for settlement administration and plaintiff attorneys.
- Verified Call Quantity: While the case covers multiple calls, individual payouts remain equal, simplifying the process.
Is $281 worth it? Absolutely. What began as an annoyance—dialer calls interrupting your day—now has tangible value. And if participation wanes, you could see even higher payments.
How to File a Claim with Sparrow: A Step-by-Step Guide
Filing doesn’t have to be overwhelming. Here’s how Sparrow simplifies the process:
- Visit Sparrow’s Class Action Portal: Navigate to our claims page.
- Search the Settlement: Enter “Coldwell Banker class action settlement” to locate the case.
- Complete the Eligibility Quiz: Confirm details like call dates, phone numbers, and registry status.
- Submit Your Proof: Provide the phone number(s) that received the calls. No additional purchase records needed.
- Review and Submit: Double-check your information under penalty of perjury, then submit the form.
- Await Confirmation: We’ll notify you once your claim is approved—and you’ll hear when payment is processed.
Pro tip: Save a screenshot of your submission confirmation. It’s your direct line to accountability.
Important Deadlines You Can’t Miss
Claim Form Deadline: July 3, 2025
Exclusion/Objection Deadline: July 3, 2025
Final Approval Hearing: August 28, 2025, in the U.S. District Court for the Northern District of California (San Francisco).
These dates are non-negotiable. Set phone reminders, calendar alerts—do whatever it takes to file before midnight on July 3, 2025. Late submissions will be rejected, and exclusion means forfeiture of your share.
Case Details & Resources
- Case Name: Bumpus, et al. v. Realogy Holdings Corp., et al. (Case No. 3:19-cv-03309-JD)
- Settlement Website: RealogyTCPA.com
- Claims Administrator Contact:
- Realogy TCPA Settlement
- P.O. Box 4068, Portland, OR 97208-4068
- Email: info@RealogyTCPA.com
- Phone: 866‑991‑0891
For official FAQs, proof of call examples, and more legal documents, consult the settlement site directly. Sparrow’s resources complement, but do not replace, the Settlement Administrator’s directives.
Conclusion: From Frustration to Satisfaction
Annoying telemarketing calls aren’t just nuisances—they’re violations of your rights. By joining the Coldwell Banker class action settlement, you stand up for privacy protections while securing tangible compensation.
At Sparrow, we believe in empowering consumers. Our streamlined claim process ensures you don’t miss a dime, and our expert team stands ready to answer questions every step of the way.
Don’t wait until the deadline passes. Visit Sparrow’s claim portal now, complete your eligibility check, and transform every unwanted ring into real reward. After all, when corporations overstep, informed consumers hold them accountable—and reap the benefits they deserve.
