Sparrow Privacy Policy

Welcome to usesparro w.com (“Sparrow,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, share, and safeguard personal information when you visit our website, create an account, or use our class action discovery and claim-filing servic es (the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you disagree with these terms, please discontinue use of our Services.

1. Information We Collect

We collect information you provide directly, information automatically from your device, and information from third-party tools to improve and operate our Services.

1. Personal Information You Provide

• Contact Information:  Email address, name, mailing address, phone number, or other identifiers you share when creating an account or completing your profile.
• Claim Information:  Information required to complete a class action claim form, which may include additional personal details such as date of birth or specific purchase/usage history.
• Payment Information:  If you subscribe to Sparrow’s annual plan or make a purchase, we (or our payment processors) collect payment details like credit/debit card info or billing address.

2. Automatically Collected Information

• Device/Browser Data:  IP address, device type, browser type, operating system, referring URLs, and pages visited.
• Cookies & Similar Technologies:  We use cookies, beacons, and tracking scripts to recognize your browser or device, learn more about your interests, and personalize your experience.
• Usage Data:  Time on page, links clicked, or other interactions on our website.

3. Third-Party Analytics and Tracking
   We employ various third-party services (collectively, “ Analytics Providers ”), which may also place cookies or tracking pixels on your device. These include (but are not limited to):

• Facebook Pixel
• Google Analytics
• TikTok Pixel
• FullStory
• Amplitude
• HubSpot
• Rewardful

These tools help us measure user engagement, identify technical errors, and refine our marketing strategies. Each provider has its own privacy policies to explain how they use your information.

2. How We Use Your Information

We use the information we collect for reasons such as:

1. Providing and Improving Services

• To enable you to discover and file class action claims.
• To process membership subscriptions and manage payments.
• To send documents or forms on your behalf to class action administrators.

2. Communication

• To email you updates, respond to support inquiries, or request additional details needed for claim forms.
• To provide information about new or relevant class action settlements.

3. Analytics & Personalization

• To analyze website traffic and usage trends.
• To tailor user experiences, identify your potential interests, and personalize content or offers.

4. Marketing & Advertising

• To display relevant advertisements on our site or through third-party platforms (e.g., Facebook, Google, TikTok).
• To measure the effectiveness of campaigns and retarget visitors.

5. Legal Compliance & Protection

• To comply with applicable laws or respond to valid legal requests.
• To protect the rights, property, or safety of Sparrow, our users, or others.

3. How We Share Your Information

We share personal information in specific scenarios:

1. With Class Action Administrators

• We transmit the information on your claim form to settlement administrators or other relevant legal entities that handle settlement distributions.

2. With Service Providers & Partners

• Payment Processors:  To facilitate subscription billing.
• Analytics Providers:  For traffic and usage analysis.
• Marketing Partners:  To run and measure marketing or referral programs (e.g., Rewardful, HubSpot).
• Mailing Services:  To fulfill the printing and mailing of claim documents.

3. Legal Obligations & Rights

• We may disclose information when required to do so by law or in response to lawful requests (e.g., court orders, subpoenas).

4. Business Transactions

• In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

We do not  sell or rent your personal information to third parties.

4. Your Choices & Rights

Depending on your jurisdiction, you may have the right to:

• Access & Update : You can access or update your profile/account information.
• Delete/Erase : Request deletion of personal data we hold about you (subject to legal obligations to retain certain records).
• Opt-Out of Marketing : Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our communications or adjusting your preferences in your account settings.
• Cookie Preferences : You may configure your browser settings to block or alert you about cookies, though doing so may affect site performance or personalization.

To exercise these rights or make inquiries about your personal data, please contact us at:
Email:  contact@usesparrow.com

5. International Data Transfers

If you access usesparrow.com from outside the United States, please note that information you provide may be transferred to and processed in the U.S. or other jurisdictions with data protection rules that differ from your country. By using our Services, you consent to these international transfers consistent with this Privacy Policy.

6. Data Security & Retention

We use industry-standard security measures (e.g., HTTPS encryption, restricted access) to protect against the unauthorized disclosure or misuse of personal data. However, no system is 100% secure.

We retain personal data as long as needed to fulfill the purposes outlined in this Policy or to comply with legal obligations, enforce our agreements, or resolve disputes.

7. Children’s Privacy

Our Services are intended for individuals 18 years and older . We do not knowingly collect personal information from children under 13 (or under 16 in certain jurisdictions) without parental consent. If you believe we may have collected such information, please contact us immediately so we can delete it.

8. Third-Party Links

Our website may link to third-party sites (e.g., blogs, external resources). We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes via email (if you have an account) or by posting a notice on our site. Your continued use of our Services after these updates become effective signifies acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email:  contact@usesparrow.com

We’re committed to protecting your privacy and addressing your questions as promptly as possible.