{"id":1579,"date":"2025-05-13T16:09:00","date_gmt":"2025-05-13T20:09:00","guid":{"rendered":"https:\/\/usesparrow.com\/blog\/?p=1579"},"modified":"2025-08-22T08:46:17","modified_gmt":"2025-08-22T12:46:17","slug":"unitedhealth-optum-robocalls-class-action-settlement","status":"publish","type":"post","link":"https:\/\/usesparrow.com\/blog\/unitedhealth-optum-robocalls-class-action-settlement\/","title":{"rendered":"UnitedHealth Optum Robocalls Class Action Settlement: How to Get #1.8M"},"content":{"rendered":"\n<p>Unsolicited robocalls are not only disruptive\u2014they\u2019re illegal when made without your consent. The <strong>UnitedHealth Optum robocalls class action settlement<\/strong> represents a significant step in holding large healthcare providers accountable for violating consumer communication laws.<\/p>\n\n\n\n<p>UnitedHealth Group, through its subsidiary Optum, has agreed to a <strong>$1.8 million settlement<\/strong> to resolve allegations that it used <strong>prerecorded voice messages<\/strong> to contact individuals without proper consent. These calls were part of the <strong>Optum at Home<\/strong> program and allegedly targeted individuals who were not UnitedHealthcare members or had opted out of communications.<\/p>\n\n\n\n<p>This class action lawsuit under the <strong><a href=\"https:\/\/usesparrow.com\/blog\/dsw-class-action-lawsuit-what-you-need-to-know-about-the-tcpa-settlement\/\" title=\"Telephone Consumer Protection Act (TCPA)\">Telephone Consumer Protection Act (TCPA)<\/a><\/strong> is part of a growing wave of enforcement actions that seek to curb unlawful robocalls. If you were one of the affected recipients, you may be entitled to a cash payout. At Sparrow, we break down the eligibility, claims process, and everything you need to file successfully.<\/p>\n\n\n\n<p>Want more robocall-related settlement insights? Check out our TCPA class action archive.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"705\" src=\"https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-25-1024x705.png\" alt=\"Telephone Consumer Protection Act (TCPA)\" class=\"wp-image-1581\" style=\"width:721px;height:auto\" srcset=\"https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-25-1024x705.png 1024w, https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-25-300x206.png 300w, https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-25-768x529.png 768w, https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-25-1536x1057.png 1536w, https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-25.png 1995w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: Tech Crunch<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Background of the UnitedHealth Optum Robocalls Class Action Settlement<\/h2>\n\n\n\n<p>The class action lawsuit, <em>Marden\u2019s Ark Corp. v. UnitedHealth Group Inc.<\/em>, was filed in the U.S. District Court for the Eastern District of North Carolina. The complaint alleges that <strong>Optum Community Health Workers<\/strong> placed automated calls using artificial or prerecorded voice messages to individuals <strong>between December 11, 2019, and March 27, 2025<\/strong>, without obtaining their prior express consent.<\/p>\n\n\n\n<p>According to the plaintiff:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>He received <strong>multiple robocalls<\/strong> from Optum despite never being a UnitedHealthcare subscriber.<\/li>\n\n\n\n<li>He had no prior relationship with the company and had not consented to receive such communications.<\/li>\n\n\n\n<li>The messages were promotional in nature and invasive, violating his privacy and TCPA protections.<\/li>\n<\/ul>\n\n\n\n<p>Optum, a subsidiary of UnitedHealth Group, provides home-based care through its <strong>Optum at Home<\/strong> program. This program aims to support patients with chronic or complex health needs, but the company allegedly failed to honor federal telemarketing regulations during outreach.<\/p>\n\n\n\n<p>Although UnitedHealth denies any wrongdoing, it agreed to pay <strong>$1.8 million<\/strong> to resolve the dispute. The settlement is designed to provide financial relief to those unlawfully contacted and to reinforce consumer rights under TCPA.<\/p>\n\n\n\n<p>This case echoes other major TCPA victories, such as the <a href=\"https:\/\/usesparrow.com\/blog\/cell-phone-wrong-number-robocalls-violation-of-the-federal-tcpa\/\" title=\"\">wrong-number robocalls settlement<\/a> and <a href=\"https:\/\/usesparrow.com\/blog\/draftkings-nft-class-action-settlement\/\" title=\"\">DraftKings robocall case<\/a>, highlighting how the law continues to protect individuals from unwanted digital outreach.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"614\" src=\"https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-26-1024x614.png\" alt=\"Optum Community Health Workers placed automated calls using artificial or prerecorded voice messages\" class=\"wp-image-1582\" style=\"width:748px;height:auto\" srcset=\"https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-26-1024x614.png 1024w, https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-26-300x180.png 300w, https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-26-768x461.png 768w, https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/image-26.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: Internet<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Who\u2019s Eligible?<\/h2>\n\n\n\n<p>You are eligible for the <strong>UnitedHealth Optum robocalls class action settlement<\/strong> if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You <strong>received a call<\/strong> from Optum Community Health Workers as part of the Optum at Home program<\/li>\n\n\n\n<li>The call used an <strong>artificial or prerecorded voice<\/strong><\/li>\n\n\n\n<li>You were <strong>not a UnitedHealthcare member or subscriber<\/strong>, or had <strong>opted out of such calls<\/strong><\/li>\n\n\n\n<li>The call occurred <strong>between December 11, 2019, and March 27, 2025<\/strong><\/li>\n<\/ul>\n\n\n\n<p>If you&#8217;re unsure whether you qualify, Sparrow can help you verify your phone number against the database used in the settlement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What You Can Receive<\/h3>\n\n\n\n<p>Class members will receive a <strong>pro rata share of the net $1.8 million settlement fund<\/strong>. Here\u2019s what you need to know:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cash payment amounts<\/strong> will vary depending on the number of valid claims submitted.<\/li>\n\n\n\n<li>No payment estimate has been provided, but based on similar TCPA settlements, individual payments may range from <strong>$20 to over $100<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>This settlement does <strong>not require documentation<\/strong>\u2014just verification that your phone number was contacted by Optum.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to File a Claim<\/h2>\n\n\n\n<p>Filing is simple and Sparrow is here to help. Just follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Go to the official settlement site:<\/strong> <a href=\"https:\/\/chwtcpasettlement.com\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">CHWTCPASettlement.com<\/a><\/li>\n\n\n\n<li><strong>Complete the claim form<\/strong> with your contact information and phone number<\/li>\n\n\n\n<li><strong>Submit your claim by:<\/strong> <strong>June 24, 2025<\/strong><\/li>\n<\/ol>\n\n\n\n<p>No supporting documents are necessary. Your phone number will be cross-checked against the defendants\u2019 call records.<\/p>\n\n\n\n<p>Need support? Check out <em><a href=\"http:\/\/usesparrow.com\" title=\"\">Sparrow\u2019s step-by-step claim filing guide<\/a><\/em> for additional help.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Key Deadlines<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Action<\/th><th>Deadline<\/th><\/tr><\/thead><tbody><tr><td><strong>Submit a claim<\/strong><\/td><td>June 24, 2025<\/td><\/tr><tr><td><strong>Opt out or file an objection<\/strong><\/td><td>June 24, 2025<\/td><\/tr><tr><td><strong>Final approval hearing<\/strong><\/td><td>August 4, 2025<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Case Snapshot<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Case Name:<\/strong> <em>Marden\u2019s Ark Corp. v. UnitedHealth Group Inc.<\/em><\/li>\n\n\n\n<li><strong>Case No.:<\/strong> 5:23-cv-00708-M-KS<\/li>\n\n\n\n<li><strong>Court:<\/strong> U.S. District Court for the Eastern District of North Carolina<\/li>\n\n\n\n<li><strong>Settlement Website:<\/strong> <a href=\"https:\/\/chwtcpasettlement.com\/\">CHWTCPASettlement.com<\/a><\/li>\n\n\n\n<li><strong>Claims Administrator:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Kroll Settlement Administration LLC<\/li>\n\n\n\n<li>P.O. Box 5324, New York, NY 10150-5324<\/li>\n\n\n\n<li>Phone: 833-421-6595<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>The <strong>UnitedHealth Optum robocalls class action settlement<\/strong> sends a powerful message about the consequences of violating consumer privacy laws. If you were one of the many people called by Optum without consent, now is the time to act.<\/p>\n\n\n\n<p>With Sparrow\u2019s guidance, <a href=\"http:\/\/usesparrow.com\" title=\"\">filing your claim<\/a> is fast, accurate, and stress-free. Don\u2019t leave money on the table\u2014ensure your voice is heard and your rights are protected.<\/p>\n\n\n\n<p>Submit your claim by <strong>June 24, 2025<\/strong>, and visit our robocall settlement tracker for more opportunities to claim compensation.<\/p>\n\n\n\n<p><strong>Stand up for your privacy. <a href=\"http:\/\/usesparrow.com\" title=\"\">File your claim today<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p> UnitedHealth and Optum agree to a $1.8 million settlement for TCPA violations related to unsolicited robocalls. Learn what you can claim now.<\/p>\n","protected":false},"author":6,"featured_media":1580,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"footnotes":""},"categories":[8],"tags":[20,3,10,14,11],"class_list":["post-1579","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-settlement","tag-class-action","tag-lawsuit","tag-lawsuits","tag-news","tag-settlements"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/usesparrow.com\/blog\/wp-content\/uploads\/2025\/05\/UnitedHealth-Optum-robocalls-class-action-settlement.jpg","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/posts\/1579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/comments?post=1579"}],"version-history":[{"count":3,"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/posts\/1579\/revisions"}],"predecessor-version":[{"id":2393,"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/posts\/1579\/revisions\/2393"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/media\/1580"}],"wp:attachment":[{"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/media?parent=1579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/categories?post=1579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/usesparrow.com\/blog\/wp-json\/wp\/v2\/tags?post=1579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}